Terms of service

Welcome to Maison Orelle. By visiting our website or placing an order, you agree to the terms below. Please read them carefully.

Using our website

You agree to use this website only for lawful purposes and in a way that does not harm the website or other visitors. We may update or remove content, products or prices at any time without notice.

Products and pricing

We take care to describe and photograph our products accurately, but colours may vary slightly between screens. Prices are listed in US dollars and may change. If we make an error in a price or description, we may cancel the order and refund you in full.

Orders and payment

Placing an order is an offer to buy. We may accept or decline any order, for example if an item is out of stock. Payment is taken at checkout through our secure payment provider, and we never store your full card details.

Shipping, returns and exchanges

Our Shipping Policy and Return and Refund Policy form part of these terms.

Intellectual property

All content on this website, including our name, logo, text, images and designs, belongs to Maison Orelle and may not be copied or used without our written permission.

Limitation of liability

To the fullest extent permitted by law, Maison Orelle is not liable for indirect or consequential losses arising from your use of our website or products. Nothing in these terms limits any rights you have under applicable consumer law.